Bank management and the quality of its services and applications of the entrances ..

8/30/2016 0:00

BAGHDAD - morning
Issued by the Union of Arab Banks book entitled «bank management and the quality of banking services - entrances and applications -« to the authors by the Assistant Prof. Dr. Sadeq Al-Shammari, assistant professor Dr. tune Hussein's grace, the book includes 12 chapters deals with the concepts and the basics of commercial banks, and the emergence and development of the components of the banking system in Iraq , and the basics of the banking capital, and the structure of the banking system and the foundations of the internal organization Commercial banks.

Also touched on the subject of bank deposits administration and mechanisms attract and generation, as well as liquidity and financial indicators administration, and the phenomenon of money laundering and ways of addressing them in Iraq, and the reality and the challenges of Islamic banks and financial globalization and the possibility of employment in the quality of banking services.

The book dealt with the subject of automation of the banking business and its impact on the quality of banking services, as well as the application of the principles of corporate governance in banking institutions, and the role of banks in financing small and medium-sized enterprises.

And this book is secretary general of the Union of Arab Banks and Sam Fattouh said: »Union to honor adds to the Arab Economic library new for banks and the quality of banking service management book», adding that this book comes as a continuation of previous works of Shimri, and Hussein, so that an addition is generally important about bank management and the quality of banking services and the developments of the Iraqi banking sector
In particular".

He stressed that the Union of Arab Banks, a key platform for promoting banking culture, sees in this book a wide area of ​​transparency, objectivity and scientific methodology in research, analysis and great benefit for each bank and the bank is interested that looks to the experiences of others, in addition to that he added the Arab Economic to our library, which need to value promote economic banking and finance her writings each new view of the pace of developments in this area.

The book included at the end of each chapter ten questions directed to the reader about the topics mentioned in every Study, which is an important step in the delivery of the material and information with ease and innovative way to perhaps a rare-author of specialized books.

He noted author in his book that the Iraqi banks like all banks in the world has faced many challenges, including on the general challenges of privatization and quality banking service and marketing of these services, and customer satisfaction and stick with it for being the cornerstone, and by recognizing the desires of customers and financial needs, and the development of products banking services and appropriate pricing of these products, promote and establish suitable for the provision of services banking network.

He noted author to the challenges of globalization and the accompanying development of the activity and spread through the advanced technology that accompanied the bank's activities, citing one economist saying: »that a country's economy not only staying on the basis of economic criteria but on the basis of the prosperity of the banking industry.


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